PRIVACY POLICY
Introduction
The Bohemian Boys ("Company," "we," "us," or "our") operates the website www.thebohemianboys.xyz (the "Site") and provides luxury travel booking services and ultra-luxe travel experiences. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services.
By accessing or using our Site or services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
Travel Booking Information:
- Name, address, phone number, email address
- Passport details, visa information, and travel documents
- Travel preferences, dietary requirements, and special requests
- Emergency contact information
- Payment information (processed through secure third-party providers)
Membership Information:
- Membership tier and loyalty points
- Travel history and preferences
- Account credentials and profile information
Communication Information:
- Contact form submissions and inquiries
- Email correspondence and customer service interactions
- Survey responses and feedback
Information Collected Automatically
When you visit our Site, we automatically collect certain information:
Device and Usage Information:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referral sources and search terms
- Cookies and similar tracking technologies
Location Information:
- General geographic location based on IP address
- Location data for destination recommendations (with your consent)
Information from Third Parties
We may receive information from:
- Travel service providers (hotels, airlines, tour operators)
- Payment processors and financial institutions
- Social media platforms (when you connect your accounts)
- Marketing partners and analytics providers
How We Use Your Information
We use your personal information for the following purposes:
Travel Services
- Processing and managing your travel bookings
- Coordinating with hotels, airlines, and other service providers
- Providing customer support and travel assistance
- Creating personalized travel itineraries and recommendations
- Processing payments and managing billing
Membership Services
- Managing your membership benefits and rewards
- Providing access to exclusive travel experiences and perks
- Tracking loyalty points and rewards
- Personalizing your travel experiences
Communication and Marketing
- Sending booking confirmations and travel updates
- Providing customer support and responding to inquiries
- Sending marketing communications about our services (with your consent)
- Conducting surveys and gathering feedback
Legal and Business Operations
- Complying with legal obligations and regulatory requirements
- Protecting against fraud and ensuring security
- Analyzing usage patterns and improving our services
- Maintaining business records and analytics
Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on:
- Contract Performance: To fulfill our travel booking and membership services
- Legitimate Interests: To improve our services, prevent fraud, and conduct business operations
- Consent: For marketing communications and optional services
- Legal Compliance: To meet regulatory and legal requirements
How We Share Your Information
We may share your personal information in the following circumstances:
Service Providers
We share information with trusted third parties who assist us in operating our business:
- Travel service providers (hotels, airlines, tour operators, restaurants)
- Payment processors and financial institutions
- Technology providers (hosting, analytics, customer support)
- Marketing and advertising partners
Business Partners
- Luxury accommodation partners
- Exclusive experience providers
- Travel insurance companies
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to emergencies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure servers with firewall protection
- Regular security audits and vulnerability assessments
- Multi-factor authentication for sensitive accounts
Organizational Measures
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and privacy
- Incident response procedures for data breaches
- Regular review and update of security policies
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
General Rights
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
Marketing Communications
- Opt-out of marketing emails by clicking "unsubscribe"
- Update your communication preferences in your account settings
- Contact us directly to modify your preferences
To exercise your rights, please contact us at excursionist@thebohemianboys.xyz. We will respond to your request within 30 days.
Data Retention
We retain your personal information for different periods depending on the type of data and purpose:
- Travel Booking Data: 7 years for accounting and legal compliance
- Marketing Data: Until you unsubscribe or request deletion
- Membership Data: Duration of membership plus 3 years
- Website Analytics: 26 months unless deleted earlier
- Customer Support Records: 3 years after case closure
We regularly review and delete information that is no longer needed for our business purposes or legal obligations.
International Data Transfers
As a global luxury travel company, we may transfer your personal information to countries outside your home country, including the United States and other jurisdictions where our service providers are located.
When transferring data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Additional security measures and encryption
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
Essential Cookies
- Session management and security
- Website functionality and performance
- User authentication and preferences
Analytics Cookies
- Website traffic analysis
- User behavior patterns
- Performance optimization
Marketing Cookies (Optional)
- Personalized advertising
- Social media integration
- Conversion tracking
You can manage your cookie preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may affect website functionality.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting a notice on our website
- Sending an email notification
- Updating the "Last Updated" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Bohemian Boys
131 Continental Dr, Newark, DE 19713, USA
Email: excursionist@thebohemianboys.xyz
Website: www.thebohemianboys.xyz
For GDPR-related inquiries or to exercise your privacy rights, you may also contact our Data Protection Officer at the above email address.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Compliance and Regulatory Information
This Privacy Policy is designed to comply with applicable privacy laws including:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Other applicable local privacy laws
Our commitment to privacy extends beyond legal compliance to building trust with our community of luxury travelers.
This Privacy Policy governs the manner in which The Bohemian Boys collects, uses, stores, and shares information about our clients and website visitors. By using our services, you acknowledge that you have read and understood this Privacy Policy.